layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Collections Specialist
The Home Depot
PENNANT PARK, ATLANTA - 9141
Source: The Home Depot careers · View original posting
- Employment
- full time
Employer job description
From The Home Depot's posting. “We” and “our” refer to the employer.
With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
The Collections Specialist will support our Pro Trade Credit program. In this role, you will manage a portfolio of commercial (B2B) accounts, acting as the primary point of contact for past-due customers. The goal is to recover outstanding revenue while maintaining positive relationships with our professional trade partners. Success in this role will be measured by timely recovery rates, customer satisfaction scores, and adherence to compliance standards, ensuring clear benchmarks for performance.
The specialist will handle the full cycle of delinquency management from initial outreach and dispute resolution to negotiating payment plans and preparing accounts for legal escalation or lien actions when necessary. Throughout this process, you will also collaborate closely with departments such as Legal and Sales to ensure a holistic and coordinated approach to collections and account management.