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The Home Depot
PENNANT PARK, ATLANTA - 9141
Source: The Home Depot careers · View original posting
From The Home Depot's posting. “We” and “our” refer to the employer.
With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Summary
As Director of Product & CX, you will lead and develop a team of Product Managers and leaders of Product Management responsible for defining and executing a digital roadmap for the B2C Home Services experience and supporting platforms.
You will be responsible for product management strategy and operating model to promote product management excellence across teams, defining and executing high-impact product roadmaps, and harness emerging technologies, including multimodal AI, agentic AI, image processing, NLP, and 3D spatial tools. You will lead across organizational boundaries, and influence executive leadership to prioritize initiatives that drive measurable financial outcomes.
Key areas of focus include:
This role requires deep expertise in digital product management, with a primary focus on driving product strategy and defining clear roadmaps. It also requires a strong understanding of how to leverage generative and agentic AI to accelerate that strategy, delivering innovative, scalable solutions that improve customer and associate experiences and generate high ROI.
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Employer posted: