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The Home Depot
HDIS TAMPA (RELO) - 1606
Source: The Home Depot careers · View original posting
From The Home Depot's posting. “We” and “our” refer to the employer.
With a career at The Home Depot, you can be yourself and also be part of something bigger.
The HDIS Sales Manager (SM) is responsible for creating a high performing selling culture. The SM achieves this through store connectivity, development/coaching of team, Sales Consultant staffing, and delivering world class customer service. The SM will lead a team of commissioned Sales Consultants to go into the homes of Home Depot customers and successfully close the sales of Home Depot Installation Services (HDIS) product lines.
The SM drives store connectivity by building and maintaining relationships with store management and associates, continually updating/training them on HDIS product offerings. The SM is also responsible for driving lead generation efforts in the stores through the sales team. The SM will manage Sales Consultants through every aspect of the employment life cycle including hiring, training/coaching, performance management, etc.
The SM will lead a team of Sales Consultants to achieve sales targets for an assigned territory and will be responsible for understanding, analyzing and prioritizing business metrics (e.g., scorecards, KPI, etc.). The SM is responsible for the customer experience and ensuring the sales team delivers world class customer service; this is accomplished proactively by consistently monitoring reports to ensure customer's projects are moving through the job process efficiently as well as being accountable to Voice of the Customer scores and
feedback.
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