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Saint Luke's
Saint Luke's Hospital | 4401 Wornall Rd | Kansas City | MO
Source: Saint Luke's careers · View original posting
From Saint Luke's's posting. “We” and “our” refer to the employer.
Job Description
Saint Luke's Hospital is seeking a Regional Laboratory Resource Coordinator to join our team!
Responsible for oversight of the Client Services Department or Patient Service Centers under the direction of the Saint Luke's Regional Laboratories (SLRL) Manager Outreach Services.
Shift: Full-time, evening shift. 2 s hifts available: 10 a.m.- 6:30 p.m. or 11 a.m. - 7:30 p.m.. 5x8 hour shifts per week.
Trains new staff.
Edits and reviews timecards.
Revises procedure manuals.
Assists SLRL Manager Outreach Services in establishing staff performance criteria for customer service and telephone etiquette, timeliness of problem resolution and compliance with department processes.
Serves as a resource for escalation of problem issues by the Client Services associates.
Monitors performance of laboratory couriers.
Monitors and guides organization and protocols for stocking and delivery of supplies.
Job Requirements
Less than 1 year
Job Details
Full Time
Evening (United States of America)
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