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Regions Bank
Hattiesburg, MS - Loan Operations Center
Source: Regions Bank careers · View original posting
From Regions Bank's posting. “We” and “our” refer to the employer.
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law.
Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.
At Regions, the Loan Servicing Customer Service Representative Senior serves as back-up support to both internal and external customers with a variety of tasks supporting the Loan Servicing Customer Service team. This position includes coaching of team members and is pivotal in the training and mentoring of new team members.
Performs detailed research to resolve complex customer inquiries and provides peer coaching to support knowledge sharing, skill development, and performance improvement across the team
Assists in the delivery of topical presentations and team huddles to communicate updates, reinforce key concepts, and promote continuous learning within the team
Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices
May make periodic calls to existing customers to determine satisfaction with the company, products and services
This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act.
Compensation
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
$45,450.00 USD Median:
$57,285.00 USD
This job is not incentive eligible.
Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser. https://www.regions.com/about-regions/welcome-portal/benefits
Location Details
Hattiesburg Mortgage Ops
Hattiesburg, Mississippi
Equal Opportunity Employer/including Disabled/Veterans
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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