Dental Call Center Specialist - HRI Dental

Location:

HRI Dental Department:

Health Services Weekly Hours:

40 Status:

Full time Shift:

Days (United States of America)

Job Summary:

As a Dental Call Center Specialist, you will communicate with outside clients (dentists, members, agents and employer groups) for claim, enrollment and benefit service support.

You will direct clients to the website to verify enrollment, benefits and submit claims/pretreatments. You will also provide assistance and training for all web-based functions.

The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.

SCHEDULE

Monday- Friday 8am - 5pm CST

REQUIREMENTS

• High School diploma or equivalent
• PREFERRED REQUIREMENTS
• 1-2 years experience in telephone sales or telephone-based customer service
• ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit  promedica.org/aboutus .