layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Broker in Training ICS at J.B. Hunt Transport Services | LAYIQ

Perform core responsibilities within Customer Experience and Capacity Procurement functions to gain end‑to‑end knowledge of customer and load management in preparation for placement in either role
Serve as a point of contact for customers regarding load updates and capacity availability; communicate cross-departmentally to verify load status and/or resolve problems with a focus on achieving customer satisfaction and minimizing service failures
Promote positive customer relationships by engaging regularly and providing solutions to meet their needs and goals to maximize freight potential and growth; negotiate spot rates for variable loads while identifying opportunities to convert to published business
Enter customer orders into the order management system to track loads and provide necessary information to operations teams; schedule pick-up and delivery appointments with an emphasis on optimizing transit time and meeting customer expectations
Negotiate with carriers for the optimal purchase rate to meet revenue and profit margin goals; utilize the designated systems to tender loads, manage freight movement, and maintain accurate records of shipments, rates, and customer details
Verify authenticity of carriers and tracking prior to scheduled pickup
Act as liaison between internal business stakeholders and external partners (carriers, customers, shipping and receiving facilities, etc.)
Complete a company‑administered development curriculum to build foundational knowledge of transportation service offerings, strengthen role-specific skills, and cultivate professional qualities that support continued growth and career progression
Meet regularly with leadership to review progress, present feedback for process improvements, and contribute innovative ideas that leverage a fresh perspective to enhance effectiveness
Connect with related roles to gain an in-depth understanding of end-to-end business processes, including, but not limited to Carrier Payable, Accounts Receivables, Pricing, and Sales
Gain an understanding and apply the spirit and methodology of J.B. Hunt's Customer and Carrier Value Delivery (Understand, Deliver, Measure, Communicate, and Anticipate)

Broker in Training ICS

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