layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Manager II, Health and Wellness Benefits at J.B. Hunt Transport Services | LAYIQ

Oversee the operationalization of assigned benefits programs, managing effective service delivery, accountability for program outcomes, and achievement of objectives
Lead the implementation of new or enhanced benefits programs and coordinate benefits events to increase employee awareness, understanding, and engagement with available offerings
Drive strong partnerships with vendors by coordinating general activities, tracking performance, identifying opportunities to improve or enhance service to meet J.B. Hunt standards and needs, and addressing breakdowns that create delays and/or risks
Define and uphold service delivery performance by setting measurable standards, tracking results, and overseeing action plans that correct gaps and continuously improve speed, quality, and stakeholder satisfactions
Provide guidance to internal stakeholders by leveraging expertise, serving as an escalation point, clarifying policy interpretation, reducing process challenges, leading cross-functional initiatives, and partnering with internal teams for balanced and compliant outcomes, especially in cases where risk, precedent, and/or impact is elevated
Oversee ongoing adherence to regulations, laws, and internal policies by monitoring changes, incorporating requirements into operational guidance, and reinforcing consistent application
Improve benefits processes and accessibility by anticipating emerging opportunities, proactively diagnosing systemic inefficiencies, establishing standardized and scalable workflows, and driving cross-functional enhancements that strengthen controls while removing redundancies
Perform personnel tasks including, but not limited to staffing, performance management, annual review, and time and attendance
Oversee the integrity of benefits data, exporting and information exchanges between internal systems and external vendors, to safeguard accuracy, regulatory compliance, and quality of reporting
Coordinate with vendors to plan and execute projects that enhance service delivery and program performance, ensuring clear timelines, defined deliverables, and accountability across internal and external teams
Train the team on new processes by aligning resources to the strategy, delivering clear instructions, and confirming personnel readiness to execute accurately and consistently
Perform other duties as assigned

Manager II, Health and Wellness Benefits

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