layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Customer Service Coordinator
Ryder System
USA - Orangeburg SC 29115; Orangeburg
Source: Ryder System careers · View original posting
- Employment
- full time
Employer job description
From Ryder System's posting. “We” and “our” refer to the employer.
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Job Description :
Summary
The Customer Service Coordinator will support the shop management process through timely customer communications and scheduling, inventory ordering and stocking, repair follow-up and maintenance file management.
Essential Functions
CUSTOMER SERVICE: Improve the quality and consistency of customer communications and meet customer's expectations Perform customer relationship activities to include customer interface, issue resolution and customer satisfaction Execute customer communication protocol pertaining to PM scheduling and follow-up, breakdowns and vehicle status updates Improve the quality and consistency of customer communications and ensure customer's expectations are met Drive improvement of Customer Satisfaction (CSI) scores.