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Ryder System
Troy (Stephenson Hwy.)
Source: Ryder System careers · View original posting
From Ryder System's posting. “We” and “our” refer to the employer.
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The Customer Engagement Manager (CEM) is responsible for managing an established book of business across the greater Metro Detroit area - Birmingham, Troy, Flint, Auburn Hills, Saginaw, Ann Arbor, and surrounding communities - while educating customers on additional Ryder services (including Full-Service Lease, Programmed Maintenance, Lease Financing, and Fleet Management Services) using the Ryder Sales Process.
This is a relationship-driven, field-based role built for someone who genuinely enjoys getting out from behind a desk: visiting customers, building trust, and being the face of Ryder in their local market.
The CEM's book of business will typically consist of smaller, less complex local accounts with power fleet opportunities of 1-5 units - roughly 65-75 accounts across the territory.
Compensation
Base salary: $55,000/year, plus commission.
This role covers a roughly 80-mile radius around Troy, MI, spanning the greater Metro Detroit area. Travel is 100% local and daily - you're home every night, with no overnight travel required.
Mileage is reimbursed
Choice of cell phone reimbursement or a company-provided phone
There's real autonomy in how you structure your week. Mondays and Fridays tend to be internal-meeting-heavy office days, which naturally leaves the middle of the week for time in the field with customers.
This is a people-first role. We're looking for someone who's excited to be out in the market building relationships - taking customers to lunch, showing up at their business, and making them feel like a priority - not someone looking to sit behind a desk.
Open to entry-level candidates and those newer to sales or the transportation industry. We'll teach the transportation side; what matters most is the drive to build relationships and grow into the role. This can be a great next step for someone coming from an hourly or less traditionally "corporate" background who's ready for something more.
Skills and Abilities
Sales skills
Compensation
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Salaried
Minimum Pay Range :
$55,000
Maximum Pay Range :
$80,000
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