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Towne Park
Indianapolis, IN
Source: Towne Park careers · View original posting
From Towne Park's posting. “We” and “our” refer to the employer.
At Towne Park, it’s more than a job, you can make an impact.
A career with us is rewarding in more ways than one.
As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else’s day and make an impact.
When we see a customer, a client or one of our own team members smile, we know we made an impact. It’s why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
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JOB SUMMARY
The Account Manager directly oversees one Tier 1 or 2 Towne account and is responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives.
DUTIES AND RESPONSIBILITIES
Financial and Business Systems Management
Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance.
Capitalizes on opportunities to grow Towne Park’s business by building client loyalty and creates a net promoter of Towne Park.
Monitors existing client’s business in order to be aware of and report to Area/District Manager any construction, expansion, or changes in the current business that could lead to internal growth opportunities.
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