layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Manager, Product Research - Product Experience Clinics & KPIs
General Motors
Warren, Michigan, United States of America; GM Global Technical Center - Cole Engineering Center Podium
Source: General Motors careers · View original posting
- Employment
- full time
Employer job description
From General Motors's posting. “We” and “our” refer to the employer.
Job Description
Hybrid. This role is categorized as hybrid. This means the successful candidate is expected to report to Warren, Michigan three times per week, at minimum or other frequency dictated by the business.
The Role
General Motors is seeking a Manager, Product Research - Product Experience Clinics & KPIs to lead a team of researchers and/or analysts within Global Customer Research (GCR) Product Research. This leader will bring the voice of the customer into GM’s vehicle software, digital experiences, features, and emerging technologies.
The Manager partners with Program Management and Software Product teams to understand and anticipate customer needs, vehicle-usage contexts, and experience opportunities in, on, and around the vehicle. The role supports the development of planned customer experiences—software-orchestrated coordination of vehicle features—that meet customer needs and exceed expectations, enabling meaningful innovation and industry-leading CX/UX.