layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
IT Support Technician III
Sierra Nevada
Hagerstown, MD; MD - Hagerstown (Hangar 18)
Source: Sierra Nevada careers · View original posting
- Employment
- full time
Employer job description
From Sierra Nevada's posting. “We” and “our” refer to the employer.
Do you have an eye for detail and a passion for developing innovation solutions? Join our team! The IT Support Technician III provides expert-level technical support and manages IT infrastructure projects. This role involves mentoring junior technicians and ensuring the stability and efficiency of the IT environment.
As SNC's corporate team, we provide the company and its business areas with strategic direction and business support spanning executive management, finance and accounting, operations, human resources, legal, IT, information security, facilities, marketing, and communications.
Responsibilities:
- Lead troubleshooting and resolution of critical hardware and software issues.
- Mentor and train junior IT support technicians.
- Maintain and update IT inventory and asset management records.
- Ensure compliance with company IT policies and procedures.
- Assist in training end-users on the proper use of IT systems and applications.