layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Customer Care Manager
Graco
Rogers, Minnesota, USA (David Koch Center)
Source: Graco careers · View original posting
- Pay
- $98,300 — $98,300 USD per year
- Employment
- full time
Employer job description
From Graco's posting. “We” and “our” refer to the employer.
Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials. What does that mean? Well, we pump peanut butter into your jar, and the oil in your car. We glue the soles of your shoes, the glass in your windows and the screen on your phone. We spray the finish on your vehicle, coatings on your pills, the paint on your house and texture on your walls. Graco is part of your daily life.
The Manager, Customer Care Product Solutions will oversee and optimize our after-sale support operations for customers, distributors, and OEMs. This role will play a critical part in ensuring customer satisfaction and product quality by addressing and resolving quality concerns through the analysis of warranty trends, customer complaints, and inquiry patterns. This position will manage the business processes and teams responsible for warranty administration, technical support, and customer quality assurance.