layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Customer Field Operations Technician I, II, or III - Wilmington, NC at Duke Energy | LAYIQ

Perform meter turn-ons and turn-offs
Delivers disconnect notifications to customers
Read customer meters
Install meters and meter sets, may include industrial meters
Light pilots, test and inspect appliances and gas equipment to ensure proper operation
Perform farm tap maintenance
Remove meters
Respond to high bill requests by performing dial tests, appliance and filter checks
Meet with customers regarding line relocates
Change out meters related to the sample testing program
Repair water heaters, appliances, etc. (Install if licensed)
Monitor for meter tampering; ensure meters are securely installed
Monitor atmospheric corrosion and paint as needed
Locate gas lines
Inspect/maintain farm tap stations
First Responder to emergency/leak calls; evaluate and grade leaks
Assist in training service apprentices
Assist O&M group with line repairs
May performs leak surveys
Assist other departments as needed
Clear pipelines
Repair/install temporary clamps on steel risers
Repair damaged ½” and ¾” plastic services
Bar test to evaluate and grade underground gas leaks
Prepare unregulated estimates and maintain computer record keeping
Perform other duties as assigned
Basic/Required Qualifications for Tech I & Tech II
High school diploma or GED.
Basic/Required Qualifications for Tech III
High school diploma or GED.
3 years related work experience
Desired Qualifications: Possess and maintain a valid driver’s license
Basic computer knowledge working in a Windows environment
Demonstrated mechanical aptitude
Two-year degree and or Technical Certifications
Possess a minimum of one: Plumbing License (P1 or P2), Fuel Piping License/Journeyman, HVAC License, Electrical License (Limited or Full). Must be willing to use license(s) for Piedmont Natural Gas Business purposes
Experience in Customer Service
Demonstrated effective communication (verbal and written) and interpersonal skills
Safety awareness
Physical Requirements: Must work outdoors in adverse weather conditions; flexible work schedule; lifting up to 75 lbs.; frequent bending, stooping, standing, crawling, digging, climbing; works on uneven terrain, many times with heavy vegetation; manual dexterity (hand/eye coordination); keen eyesight; good hearing; good sense of smell; comes in frequent contact with insects and animals.

Customer Field Operations Technician I, II, or III - Wilmington, NC

Employer job description

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