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Job opportunity
Call Center Specialist
Baptist Health
Madisonville, KY; BHMG Paducah - 920 Industrial Drive, Madisonville, KY
Source: Baptist Health careers · View original posting
- Employment
- full time
Employer job description
From Baptist Health's posting. “We” and “our” refer to the employer.
Summary
Job Description:
Baptist Health is looking for a Call Center Specialist to join our team in Madisonville, KY
The Call Center Specialist r esponds to all patient calls timely, assists patients in understanding healthcare billing, updating patient demographics, updating patient insurance information, makes billing/coding inquiries to other departments on the behalf of the patient, and explains self-pay payment guidelines/procedures. Provide the highest level of customer service in an effort to deliver the greatest level of patient satisfaction, which in turn should create a pleasant patient experience.
Requirements
- High school diploma or GED required.
- Prior Customer Service experience necessary.
- Medical office and call center background preferred, but not mandatory.
- If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
- Baptist Health is an Equal Employment Opportunity employer.
About this listing
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
Employer posted: