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Conveo.ai
New York, United States
Source: Conveo.ai careers · View original posting
From Conveo.ai's posting. “We” and “our” refer to the employer.
IT Support Engineer — Global (based in New York)
Conveo is an AI-powered qualitative research platform. Our AI moderates real interviews at scale, so insights teams can run qual research with the speed and reach of quant — without losing the depth that makes qual worth doing.
We've raised a Series A ($50M) and we're headquartered in London, with a team across Belgium and the US. We hold ISO 27001, ISO 27701 and SOC 2 Type II certifications, with ISO 42001 in progress.
How we work
AI-first, genuinely.
We use AI across the whole company, not just in the product.
Automate the boring parts.
If a process runs often, it shouldn't be manual.
Small team, real ownership.
You'll own systems outright, not a slice of someone else's queue.
Distributed by design.
Being in a different time zone from your colleagues shouldn't be a handicap.
This is a global IT role, based in New York.
You'd be the second person on Conveo's IT team, working alongside our IT Manager in London and reporting to him. You'd take day-to-day ownership of support, devices, access and the office - freeing the IT Manager to focus on strategy, security and governance.
Why New York? Presence and coverage. Our US team is growing, and they should be able to reach someone in their own hours rather than wait for the next London morning. With one of us in each region, IT's combined working day stretches across both.
You'd inherit a modern stack — Okta with SSO and SCIM, Google Workspace, Iru for macOS management,Notion, 1Password, Vanta and a whole load of Internal AI agents — and a lot of room to shape what comes next.
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