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Valerie Health
San Francisco, California, United States
Source: Valerie Health careers · View original posting
From Valerie Health's posting. “We” and “our” refer to the employer.
Valerie Health is the AI front office for independent provider groups. We are reimagining how independent practices operate by using AI to modernize patient/provider communication, enhance care, and drive industry-changing operational efficiencies.
Why join us now?
We are led by
Pete Shalek
(2x health tech exits, including a $600M acquisition by Optum) and
Nitin Joshi
(scaled Uber Eats + Health, Stripe Connect, and Bridge–acquired by Stripe for $1.1B). Beyond our founders, our team brings DNA from category leaders (Uber, Stripe, Meta), high-growth unicorns, and top consulting firms.
We partner with leading independent provider groups across the U.S., automating hundreds of thousands of tasks each month. Scaling at
7x year-over-year with 300% NRR as customers consistently expand usage.
We have raised $39m from world-class investors including Redpoint Ventures, General Catalyst, Primary Ventures, and BoxGroup.
As Director of Agent Operations, you’ll build and lead the team that deploys AI agents to handle complex healthcare workflows. Working across customers, technology, and operations, you’ll own delivery from discovery through launch, and continuously expand what agents can handle in production.
This function directly shapes Valerie’s growth and operating leverage. Faster, higher-quality implementations shorten time to value; reliable production workflows support retention and expansion; and greater workflow coverage allows us to serve more customers efficiently. You’ll set priorities, build and lead a high-performing team, and create a repeatable way to scope, build, launch, and improve complex customer-specific implementations—even when the underlying workflows are bespoke.
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