layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
IT Support Technician (US)
Cadillac Formula 1® Team
Fishers, IN, US
Source: Cadillac Formula 1® Team careers · View original posting
Employer job description
From Cadillac Formula 1® Team's posting. “We” and “our” refer to the employer.
Closing Date: Friday 2nd October 2026
Fueled by bold ambition.
The IT Support Technician will be a key member of our growing US-based Technology team, providing frontline technical support to employees, contractors, and guests at our new Indianapolis facility. This role serves as the first point of contact for all IT-related issues, ensuring timely resolution, excellent service, and a seamless technology experience for our team.
This position is highly customer-focused and will partner closely with our global IT colleagues to support a modern, high-performance end-user environment across Windows, macOS, iOS, and Microsoft 365.
Provide Tier 1 to Tier 3 level support from supporting hardware, software and account related issues to troubleshooting networking equipment and physical servers
Create, triage, prioritize, and resolve IT support tickets within the ITSM platform, ensuring accurate documentation of actions and resolutions
Lead the onboarding and offboarding process, including device preparation, account setup, permissions, and collection/revocation of equipment and access. Install, configure, and maintain desktops, laptops, mobile devices, peripherals, and core software (Windows 10/11, macOS, iOS)