Patient Svc Representative - Part-time - Mercy Ortho Hospital

Find your calling at Mercy!

The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.

Position Details:

Patient Service Representative - Therapy Services Mercy Orthopedic Hospital (Part-Time)

Position Summary

The Patient Service Representative (PSR) serves as the first point of contact for patients, families, and visitors within Therapy Services Mercy Orthopedic Hospital. This role is responsible for creating a positive and seamless patient experience by managing front desk operations, coordinating patient appointments, maintaining accurate records, and providing exceptional customer service in a fast-paced healthcare environment.

The ideal candidate is professional, detail-oriented, compassionate, and committed to delivering outstanding service while supporting clinical operations and patient care.

Minimum Qualifications

• Education
• High school diploma or equivalent required.
• Skills, Knowledge, and Abilities