layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Chief Operating Officer (COO) at High Rise Capital | LAYIQ

Establishing hiring targets.
Working with recruiters.
Interviewing senior and key sales hires.
Building onboarding systems.
Improving employee retention.
Identifying future managers.
Developing management layers as the company grows.
Creating career paths for high-performing employees.
The goal is not simply to add headcount.
The goal is to continuously increase productive headcount.
Company Growth
The COO will be accountable for helping grow the overall business.
This includes identifying ways to increase: Headcount → Applications → Approvals → Fundings → Funded Volume → Revenue → Profit
The COO should constantly evaluate where the company is being constrained.
That may include: Recruiting
Training
Management
Lead flow
Sales performance
Technology
Underwriting
Processing
Lender relationships
Operational efficiency
The COO will work with the CEO to establish monthly, quarterly, and annual growth targets and then build the operational plan necessary to reach them.
Management Structure
The COO will oversee company leadership and ensure every department is operating toward the same objectives.
Potential direct reports may include: VP/Director of Sales
Sales Managers
Director of Dialer Operations & Performance Analytics
Recruiting / HR
Processing Manager
Underwriting Manager
Operations personnel
Department leaders remain responsible for their individual functions.
The COO is responsible for making sure all of those functions work together.
Daily Executive Reporting
At the end of each day, the COO should be able to give the CEO a concise picture of the company.
This should include: People
Headcount
Attendance
New hires
Performance issues
Recruiting pipeline
Sales
Applications
Approvals
Fundings
Funded volume
Revenue
Pipeline
Deals expected to close
Major opportunities
Deals requiring management attention
Performance
Top performers
Underperformers
Team performance
KPI trends
Operations
Problems encountered
Problems solved
Outstanding issues
Growth
Progress toward monthly targets
Hiring progress
Production trends
Recommended changes
The CEO should not have to chase departments for this information.
The COO owns the operating picture of the company.
Bonus / Incentive
Highrise Capital offers a performance-based bonus opportunity for exceptional results. Additional compensation may be earned based on measurable improvements in dialer efficiency, data performance, application volume, funded volume, revenue, and overall sales-floor performance.
The stronger the impact you make on the acquisition engine, the greater the opportunity to participate in performance-based upside.

Chief Operating Officer (COO)

Employer job description

The COO will:

Responsibilities include:

Responsibilities include:

Requirements

Qualifications

Benefits

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