layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Guest Services Representative at Legends Global | LAYIQ

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
· High school diploma or equivalent.
· At least 18 years of age.
· One (1) year prior customer service experience, preferably in a sports/entertainment venue environment
· Reliable, punctual, and regular attendance with good communication skills.
· Must have reliable transportation to and from the facilities for scheduled shifts.
· Friendly, outgoing personality.
· Ability to take direction well and work well with others.
· Must be able to operate radio devices.
SKILLS AND ABILITIES
· Perform a variety of duties, often changing from one task to another, without the loss of efficiency or composure.
· Use excellent customer service skills and positive attitude when interacting with guests, vendors, & employees.
· Complete all assigned tasks within the guidelines & deadlines set by Guest Services Managers and Supervisors.
· Effectively and calmly interact with angry or emotional guests and employees.
· Ability to memorize, recollect, retrieve, and recite relevant information.
· Ability to follow standard operating procedures, and maintain company confidentiality
· Availability to work nights, weekends and holidays as needed.
· Availability to work 50% of booked event per month
WORKING CONDITIONS
Location: Desert Diamond Arena
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Guest Services Representative

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