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Legends Global
Ithaca, NY; Ithaca Downtown Community Conference Center
Source: Legends Global careers · View original posting
From Legends Global's posting. “We” and “our” refer to the employer.
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and
content & booking — of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!
Supervises and coordinates activities of banquet servers during banquets to ensure that food is served promptly. The Banquet Captain stays in contact with the host (on-site contact) throughout the event to ensure the highest guest satisfaction possible. Regular attendance in conformance with the policies established by ASM Global is essential to the successful performance of this position.
Essential Duties and Responsibilities
Consults with Food Services Manager regarding serving arrangements and additional employees and equipment required.
Supervises banquet servers.
Meets with Chef on Duty at start of every shift to review banquet event orders for menu, timing, special request and Chef's expectations.
Meet with client prior to start of event to review menu and itinerary.
Anticipate customers' needs, respond promptly and acknowledge all customers, however busy and whatever time of day
Must be a leader, motivating the servers, resolving conflicts and exceeding guest expectations.
Conducts lineup with the staff at the start of each shift. Inspects uniforms, reviews menus and event itineraries and provides a short training topic.
Prepares Captain's Reports, detailing the function and comments of the Host (on-site contact)
Promotes and maintains the highest level of customer service to all SAVOR guests.
Determines when a guest should not be served additional alcoholic beverages in accordance with SAVOR policies.
Must inspect function space prior to start of function to ensure cleanliness, organization and ambiance, (first impression, attractiveness, etc.)
Observes food being served to ensure that food is correctly garnished and arranged
Carries out responsibilities in accordance with the organization's/department policies and applicable laws.
Responsible for consumption sheets.
Ensure front and back of the house are maintained in a clean and orderly fashion.
Notify Manager when low on item such as lemons, creamers, coffee etc.
All other duties assigned.
SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Compensation
Competitive wage, commensurate with experience.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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