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Corewell Health
Grand Rapids, MI; SITE - 4100 Lake Drive - Grand Rapids
Source: Corewell Health careers · View original posting
From Corewell Health's posting. “We” and “our” refer to the employer.
This position will be working 2-3 days per week on-site.
Corewell Health is offering a $3,000 sign-on bonus for this opportunity! Sign-On Bonus for External applicants or current CHW MA Apprentice Students only
The Medical Assistant (MA) Scheduler at Corewell Health’s Endoscopy site plays a critical role in supporting the Digestive Health team by coordinating and scheduling endoscopic procedures for physicians. This position serves as a primary point of contact for patients, referring providers, and internal staff, ensuring timely, accurate, and patient-centered scheduling of procedures.
The MA Scheduler is responsible for managing a high volume of incoming and outgoing telephone calls to schedule procedures such as colonoscopies, EGDs, and other endoscopic services. This role requires strong communication skills, attention to detail, and the ability to navigate scheduling protocols, provider availability, and pre-procedure requirements.
Key responsibilities include verifying patient information, coordinating procedure dates and locations, providing clear preparation instructions, and ensuring all necessary clinical documentation and authorizations are obtained prior to scheduling. The MA Scheduler works closely with physicians, nursing staff, and administrative teams to optimize workflow efficiency, maintain scheduling accuracy, and support safe, high-quality patient care.
This role is essential in ensuring a seamless patient experience while supporting operational efficiency and procedural volume within the endoscopy unit.
Corewell Health operates over 300 outpatient clinics across Michigan, bringing a multitude of care options to the communities that we serve. There are over 40 different types of primary care and specialty practices, which allows those who work in these clinics the opportunity to learn and explore various interests or to specialize in one area.
Scope of work
As a Medical Assistant with Corewell Health, you'll be a member of our clinical support team and work closely with other healthcare professionals to ensure the delivery of the best possible care. You'll be a vital part of our team, making a real difference in the lives of our patients.
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