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Legends Global
El Paso, TX; Destination El Paso
Source: Legends Global careers · View original posting
From Legends Global's posting. “We” and “our” refer to the employer.
Position Summary
Legends Global , the leader in privately managed public assembly facilities has an immediate opening for Assistant Manager of El Paso Water Parks. The Assistant Manager assists the Manager in the daily operations of one of four water parks including staffing, cash management, customer service, aquatic operations, retail, concessions, food & beverage, and private party operations. Each water park location features a unique theme with water slides, climbing walls, lazy rivers, kiddie playgrounds and leisure pools .
El Paso has been recognized as a Top Performing City (Governing and Living Cities, 2017), Best Large Cities for Families (Apartment List, Jan 2017), America’s Top 20 Best Value Cities (Trivago, 2016), 4 th Best Place to Live if you Love the Outdoors (US News, July 2016) and #2 Safest City in America ( SafeWise , Aug 2017 )
Essential Duties & Responsibilities
Assists in leading the daily operations to ensure the water parks are running according to Destination El Paso operating procedures.
Under the direction of the Site Manager assists in managing 80-100 seasonal staff members to ensure high productivity, excellent performance, and positive employee satisfaction.
Assists in scheduling of staff and posted in a timely fashion.
Along with Site Manager, assist in facilitating in-service training programs for safety and customer service.
Ensure all client and company policies are being enforced by staff.
Remain current in required and voluntary certifications and training.
Monitors daily pool operations to adhere to all State, Local and company health and safety regulations.
Ensures proper maintenance of the facility.
Ensures a safe guest and employee environment by actively being out in the water park to observe , identify , and rectify any hazards or issues.
Responsible for addressing any guest or employee concerns.
Responsible for all cash handling and reconciling end of day sales and reporting.
On Duty Manager as assigned .
When assigned On Duty Manager, ensuring operation flows smoothly as if the Site Manager was present.
Assist in recruiting, hiring, and training all seasonal and part time staff.
Assists in overseeing the following: Ticketing, Retail, Food & Beverage, Guest Services, Lifeguards, Water Park Maintenance, Security, and Emergency Management.
Ensuring that guests receive outstanding customer service by providing a friendly, fun, and safe environment.
Maintains high standards , positive attitude , and professional appearance.
Attend monthly staff meetings . Develop and maintain a harmonious working relationship with all other departments .
Work extended and/or irregular hours including nights, weekends and holidays as needed .
Occasional travel for industry conferences, meetings, trainings , and prospective clients.
Maintains current certifications and stays up-to-date professionally on the aquatics and management field.
Performs other related duties as assigned.
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