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Legends Global
Kansas City, MO; T-Mobile Center
Source: Legends Global careers · View original posting
From Legends Global's posting. “We” and “our” refer to the employer.
Job Summary : The Environmental Services Supervisor is responsible for leading the daily, event, and post-event housekeeping operations at T-Mobile Center to ensure the facility consistently meets the organization's cleanliness, safety, and presentation standards. This position provides direct supervision, coaching, scheduling, training, and performance oversight for part-time team members and contracted cleaning personnel while promoting a culture of accountability, teamwork, and exceptional guest service.
Working closely with Operations leadership, the Environmental Services Supervisor ensures staffing resources are effectively deployed, quality standards are maintained, equipment is properly utilized, and the facility is prepared to support world-class events.
Team Leadership & Staff Development
Supervise, coach, and support approximately 40–75 part-time employees and contracted housekeeping staff during daily operations, event changeovers, and post-event cleaning.
Provide ongoing training in cleaning procedures, equipment operation, safety practices, and customer service expectations.
Monitor employee performance and provide timely coaching, recognition, and corrective feedback to promote accountability and continuous improvement.
Foster a positive, respectful, and team-oriented work environment that supports employee engagement and operational excellence.
Assist with onboarding and training of new Environmental Services team members.
Quality Assurance & Facility Standards
Conduct regular CleanTelligent inspections throughout assigned areas to verify compliance with T-Mobile Center cleaning standards and departmental expectations.
Complete a minimum of two (2) documented inspections per day (ten per week) and communicate findings with team members.
Identify deficiencies, establish corrective action plans, and verify completion of corrective work.
Ensure the facility consistently meets cleanliness, presentation, and guest readiness standards before, during, and after events.
Perform general housekeeping duties as needed to support operational requirements.
Operations & Scheduling
Forecast staffing needs and prepare work schedules based on event requirements, building activity, and operational priorities.
Assign daily, event, and post-event work responsibilities to maximize efficiency and ensure appropriate facility coverage.
Monitor work progress throughout each shift and adjust staffing assignments as operational needs change.
Support event operations by coordinating housekeeping activities with other venue departments.
Equipment, Inventory & Safety
Train employees in the safe operation and routine care of housekeeping equipment including:
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