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Legends Global
Grand Rapids, MI; DeVos Place
Source: Legends Global careers · View original posting
From Legends Global's posting. “We” and “our” refer to the employer.
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!
Ensuring smooth operation of events, such as concerts, sporting events, and other public gatherings. Greeting and assisting guests, checking tickets and maintaining safe and enjoyable environment.
Essential Duties and Responsibilities
Enthusiastically greet guests and provide event and venue information.
Escort guests to their sections/seats, typically in low light settings.
Enforce facility policies (i.e., no smoking, no re-entry) by monitoring stairs and sections.
Proactively approach guests that may have a question, difficulty, or complaint.
Creatively resolve guests' troubles up to the level where intervention by a supervisor is required.
Identify and respond to emergencies by contacting a supervisor.
Remain calm and direct guests to the designated area of safety in the event of an emergency.
Hours of work include days, nights, weekends, and holidays, meeting all call times as set by management.
Other duties and unexpected needs as assigned by management.
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