layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Field Service Technician I
Astreya
Kirkland, WA; Seattle, WA
Source: Astreya careers · View original posting
- Pay
- $17 — $27 USD per hour
- Employment
- full time
Employer job description
From Astreya's posting. “We” and “our” refer to the employer.
- Field Service Technician I
- Key Deliverables
- Level 1 - Associate
- Field Services Technician I
- - Respond to IT service tickets using documented procedures and supervision
- - Assist with workstation setups and peripheral connections
- - Perform basic AV checks and room readiness tasks
- - Support imaging and deployments under direction
- - Maintain accurate ticket documentation in ITSM tools (e.g., ServiceNow)
- - Follow proper inventory handling, tagging, and tracking
- - Escalate unresolved issues appropriately
- - Adhere to safety protocols and client-specific guidelines
Essential Duties and Responsibilities:
End-User Support
- Provide onsite and remote technical support for end users, including desktops, laptops, peripherals, and mobile devices.