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Neogen
Lincoln, NE
Source: Neogen careers · View original posting
From Neogen's posting. “We” and “our” refer to the employer.
Come Be Part of a Mission that Matters!
Coordinate equipment support intake, triage, and tracking, including downtime communications and issue escalation to the appropriate technician, vendor, or leader.
Support visibility of equipment, automation, and laboratory technology system status by tracking work orders and issue resolution, and by coordinating activities across the equipment lifecycle (installation, operation, maintenance, upgrades, and retirement).
Coordinate preventive maintenance and calibration schedules; maintain accurate equipment records and supporting documentation.
Support audits, inspections, nonconformances, CAPAs, and investigations, and monitor compliance-related metrics and readiness activities.
Coordinate vendor service activities, including installations, repairs, and escalations, and track vendor performance, action items, and related contract documentation.
Support equipment installations, upgrades, transfers, and operational handoffs, coordinating associated training and readiness activities.
Support operational and equipment-related projects by maintaining timelines, action items, risks, and dependencies, and coordinating related stakeholder communications.
Assist with the development, review, and maintenance of OSS standard operating procedures (SOPs), including document control, review scheduling, and training-alignment tracking.
Maintain equipment, project, and operational performance metrics including downtime, reliability, backlog, and vendor performance; develop status reports and dashboards for leadership review.
Serve as a point of contact between OSS and partner functions, including Laboratory Operations, Quality, Facilities, Procurement, and Vendors, to support coordination and communication on shared priorities.
Support continuous improvement efforts by identifying documentation or process gaps and recommending procedural updates.
Perform additional responsibilities as assigned by the manager.
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