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Wrench Group
Indianapolis, Indiana
Source: Wrench Group careers · View original posting
From Wrench Group's posting. “We” and “our” refer to the employer.
Overview
Customer Service Representative/Client Care Specialist - Join Our Team!
Come join Williams Comfort Air/Mr. Plumber – one of the largest HVAC and plumbing companies in the entire Midwest. We're growing quickly because we only hire the best (that's YOU), and our clients love us for it! Many come for a job, but they stay for a fulfilling career, room to grow, and opportunities to excel.
As a Client Care Specialist, your goal is to convert inbound calls into booked service appointments for our technicians across HVAC, Plumbing, and Electrical trades. You'll build a trusting relationship with clients and follow our call flow process to ensure efficiency and satisfaction. You’ll also be proficient in using the required business systems to fulfill your responsibilities.
Mon-Fri: 7am-7pm
Sat-Sun: 7am-5pm
Training will take about 2 weeks and will be on Mon-Fri schedule. Afterward, you'll transition into a full-time schedule:
10am-7pm 5 days/week, OR 8am-7pm 4 days/week
Onsite
What’s in It for You?
Paid Time Off
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Employer posted: