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Yale New Haven Health
NEW HAVEN, Connecticut
Source: Yale New Haven Health careers · View original posting
From Yale New Haven Health's posting. “We” and “our” refer to the employer.
Overview
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
The Diagnostic Radiology Clinical Services Facilitator (CSF) functions primarily as a department liaison to the referring physician office/clinic to facilitate patient scheduling. As appropriate, consults with section supervisors/coordinators, radiologists, technologists, anesthesiologists, nurse professionals, business services staff, and schedulers to coordinate appointments for procedures and related tasks to achieve timely and efficient patient care.
The CSF is responsible for accurately aligning activities and making sound decisions related to sequencing of complex radiology procedures with laboratory procedures, clinic appointments, and/or OR procedures in coordination with physician schedules or multiple patient appointments.
To that end, they are expected to be competent with various computer based healthcare applications, familiar with requirements of all imaging modalities, including the average length of each scan/procedure as well as patient preps, and have an appropriate understanding of basic anatomy.
The personal attributes necessary for this position require exceptional interpersonal/communication skills, attention to detail, documentation and organizational skills, self-motivation, and good independent judgment.
The CSF position requires the Individual to maintain a high awareness of Service Excellence representing I am YNHH at all times and in all locations with an extraordinary level of patient sensitivity and compassion. To meet the staffing needs of the department, as necessary, Diagnostic Radiology staff may be assigned at any of the YNHH Diagnostic Radiology locations, regardless of your regularly assigned work location.
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