layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Medication History Technician at Yale New Haven Health | LAYIQ

1. Obtains and clarifies patients' home/chronic medication list by contacting community pharmacies and extended care facilities, interviewing patient and family members to ensure proper identification of doses and drugs including prescription medications, over the counter drugs and complimentary & alternative medications in an efficient and timely manner.
2. Accurately documents the home medication list in the electronic health record using the standardized documentation format. Communicates discrepancies identified via the medication history process with the pharmacist and makes clarifications with the patient and prescribers as needed.
3. Hands off effectively any medication history related issues and ensures proper follow-up and closure.
4. Appropriately directs, triages or communicates to the appropriate caregivers or staff all questions or inquiries from patient or families that are outside the scope of taking the medication history.
5. Serves as a resource to the pharmacist regarding home medication histories and other follow-up as deemed appropriate by the pharmacist. Responds to nurses, physicians or other requestors and appropriately manages, triages, or ensures follow-up in a timely manner regarding medication history information and/or medication history requests.
6. Conducts consistent environment of care rounds to ensure safety and regulatory compliance. Also, identify opportunities for improvement related to safety, regulatory or financial outcomes.
7. Meets all Standard of Professional Behavior and other YNHHS Service Excellence Standards (including AIDET, 10-5 and no venting) and ensures that high quality customer service is provided and displayed at each patient and team interaction. Effectively demonstrates the principles and conduct consistent with a High Reliability Organization.
7.1 Effectively demonstrates the principles and conduct consistent with a High Reliability Organization.
8. Meets all YNHHS attendance and punctuality standards.
9. Participates in special projects and department goals as indicated.

1. Obtains and clarifies patients' home/chronic medication list by contacting community pharmacies and extended care facilities, interviewing patient and family members to ensure proper identification of doses and drugs including prescription medications, over the counter drugs and complimentary & alternative medications in an efficient and timely manner.
2. Accurately documents the home medication list in the electronic health record using the standardized documentation format. Communicates discrepancies identified via the medication history process with the pharmacist and makes clarifications with the patient and prescribers as needed.
3. Hands off effectively any medication history related issues and ensures proper follow-up and closure.
4. Appropriately directs, triages or communicates to the appropriate caregivers or staff all questions or inquiries from patient or families that are outside the scope of taking the medication history.
5. Serves as a resource to the pharmacist regarding home medication histories and other follow-up as deemed appropriate by the pharmacist. Responds to nurses, physicians or other requestors and appropriately manages, triages, or ensures follow-up in a timely manner regarding medication history information and/or medication history requests.
6. Conducts consistent environment of care rounds to ensure safety and regulatory compliance. Also, identify opportunities for improvement related to safety, regulatory or financial outcomes.
7. Meets all Standard of Professional Behavior and other YNHHS Service Excellence Standards (including AIDET, 10-5 and no venting) and ensures that high quality customer service is provided and displayed at each patient and team interaction. Effectively demonstrates the principles and conduct consistent with a High Reliability Organization.
7.1 Effectively demonstrates the principles and conduct consistent with a High Reliability Organization.
8. Meets all YNHHS attendance and punctuality standards.
9. Participates in special projects and department goals as indicated.

Medication History Technician

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