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OneMain Financial
Tempe, AZ; CS_Tempe AZ-4920 S Wendler D
Source: OneMain Financial careers · View original posting
From OneMain Financial's posting. “We” and “our” refer to the employer.
At OneMain, our Auto Loan Representatives in the auto purchase department serve as the initial contact for customers acquiring a vehicle. They help customers complete the financing of a vehicle through a local dealership while working closely with the dealership’s sales agents, in a call center environment. They communicate with dealers, merchants, and customers in handling the appropriate products or services OneMain offers by listening and understanding their financial situation.
Our Auto Loan Representatives in the auto purchase department exercise good judgment and discretion to facilitate business decisions, have strong product knowledge and drive for results, multitask, and have excellent time management skills. We’re currently offering part time positions based on business needs.
In the Role
Identify defects which will delay our defined timeline with the customer and escalate to ensure all pertinent parties are notified and new timelines are mutually agreed upon. In addition, work with senior management and project teams for necessary process and system enhancements.
Read and understand credit bureau reports and maintain a high level of personal lending product knowledge.
Maintain awareness of company policies and procedures, federal / state laws and providing guidance to other team members to ensure compliance
Actively market and sell OneMain lending products and services and demonstrate strong collaborative skills within a team environment
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