From Thompson Hospitality's posting. “We” and “our” refer to the employer.
Overview
Thompson Facility Services is looking for a Custodial Supervisor who’s passionate about keeping our facilities at
Virginia Military Institute spotless, our team motivated, and our operations running smoothly.
In this role, you’ll be a key player in making sure every guest, visitor, and team member enjoys a clean and comfortable experience from the moment they walk through our doors.
The Custodial Supervisor is responsible for leading custodial staff, ensuring campus facilities are maintained to the highest cleanliness and sanitation standards, and supporting a safe, welcoming environment for students, faculty, staff, and visitors.
This position requires strong leadership, communication, organizational skills, and hands-on operational support within a fast-paced college campus environment
Responsibilities
Lead an Amazing Team
Train, coach, and support custodial employees on proper cleaning procedures, equipment operation, and safety protocols
Assign tasks, manage schedules, and provide regular feedback that helps your team thrive.
Build a positive, team-first work environment.
Supervise and coordinate daily activities of custodial staff across assigned campus facilities
Develop and assign daily work schedules, project assignments, and coverage plan
Inspect buildings and work areas to ensure cleanliness, sanitation, and safety standards are consistently maintained
Monitor staff performance and provide ongoing feedback and corrective action when necessary
Keep Our Facilities Sparkling
Oversee daily cleaning activities like floor care, sanitizing restrooms, waste management, and general upkeep.
Ensure cleaning protocols are followed and that every space consistently meets our high standards.
Perform regular walk-throughs and inspections to keep our facility in top shape
Ensure proper use, maintenance, and storage of custodial equipment, supplies, and chemicals
Conduct routine quality inspections and address service deficiencies promptly
Assist with floor care projects including stripping, waxing, buffing, carpet cleaning, and deep cleaning operations as needed
Respond to emergency cleaning requests, weather-related issues, and facility incidents promptly
Manage Supplies Like a Pro
Maintain inventory levels and submit supply or equipment requests as necessary
Monitor inventory of cleaning products, tools, and equipment.
Partner with the Manager to restock supplies responsibly and cost-effectively.
Ensure proper and safe use of all equipment and materials.
Champion Safety
Ensure the team follows all safety procedures, including OSHA guidelines.
Train staff on proper use of PPE and safe handling of chemicals and equipment.
Promote a safety first culture
Deliver Excellent Service
Respond quickly and professionally to cleanliness or maintenance requests.
Work closely with other departments to support special events and facility needs.
Help ensure every visitor has a positive and welcoming experience.
Support event setup and breakdown for campus meetings, programs, and special events
Stay Organized & Informed
Keep accurate records of schedules, inspections, and team attendance.
Share reports and updates with senior leadership.
Stay up to date on industry best practices and innovative cleaning methods.
Qualifications
Qualifications
High school diploma or GED required; associate degree preferred
Minimum of 2–3 years of custodial, housekeeping, or facilities maintenance experience required
Previous supervisory or team leadership experience preferred
Experience in higher education, healthcare, hospitality, or commercial facilities environments preferred
Knowledge of custodial procedures, floor care techniques, and cleaning equipment operation
Strong leadership, problem-solving, and organizational skills
Ability to communicate effectively with employees, management, and campus stakeholders
Proficiency in basic computer and reporting functions preferred
Reliable attendance and flexibility with scheduling required
Preferred Skills
Experience managing custodial teams in a college or university setting
Knowledge of OSHA standards, workplace safety practices, and chemical handling procedures
Ability to train and motivate employees in a team-oriented environment
Strong attention to detail and commitment to operational excellence
Experience with inventory management and supply ordering
Ability to prioritize multiple tasks and adapt to changing operational needs
Customer service-focused mindset with professional communication skills
Work Environment
Active college campus environment at
Lincoln University
Fast-paced setting with regular interaction with students, faculty, staff, visitors, and vendors
Exposure to cleaning chemicals, dust, equipment noise, and varying building temperatures
May require evenings, weekends, holidays, and emergency response support based on campus operational needs
Work responsibilities may involve multiple campus buildings and both indoor and outdoor environments
Physical Requirements
Ability to stand and walk for extended periods throughout the workday
Frequently lift, carry, push, or pull up to 50 pounds
Ability to bend, stoop, kneel, crouch, climb stairs, and reach overhead regularly
Ability to operate custodial and floor care equipment including buffers, auto scrubbers, vacuums, and carpet extractors
Ability to perform repetitive cleaning and inspection tasks
Must be able to work indoors and outdoors in varying weather conditions when necessary
Ability to safely handle cleaning chemicals and custodial supplies in accordance with safety regulations
Visual and auditory ability to recognize hazards, monitor work quality, and respond to operational needs
Who We Are: Thompson Hospitality is of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more. https://www.thompsonhospitality.com/
We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.
Responsibilities
Lead an Amazing Team
Train, coach, and support custodial employees on proper cleaning procedures, equipment operation, and safety protocols
Assign tasks, manage schedules, and provide regular feedback that helps your team thrive.
Build a positive, team-first work environment.
Supervise and coordinate daily activities of custodial staff across assigned campus facilities
Develop and assign daily work schedules, project assignments, and coverage plan
Inspect buildings and work areas to ensure cleanliness, sanitation, and safety standards are consistently maintained
Monitor staff performance and provide ongoing feedback and corrective action when necessary
Keep Our Facilities Sparkling
Oversee daily cleaning activities like floor care, sanitizing restrooms, waste management, and general upkeep.
Ensure cleaning protocols are followed and that every space consistently meets our high standards.
Perform regular walk-throughs and inspections to keep our facility in top shape
Ensure proper use, maintenance, and storage of custodial equipment, supplies, and chemicals
Conduct routine quality inspections and address service deficiencies promptly
Assist with floor care projects including stripping, waxing, buffing, carpet cleaning, and deep cleaning operations as needed
Respond to emergency cleaning requests, weather-related issues, and facility incidents promptly
Manage Supplies Like a Pro
Maintain inventory levels and submit supply or equipment requests as necessary
Monitor inventory of cleaning products, tools, and equipment.
Partner with the Manager to restock supplies responsibly and cost-effectively.
Ensure proper and safe use of all equipment and materials.
Champion Safety
Ensure the team follows all safety procedures, including OSHA guidelines.
Train staff on proper use of PPE and safe handling of chemicals and equipment.
Promote a safety first culture
Deliver Excellent Service
Respond quickly and professionally to cleanliness or maintenance requests.
Work closely with other departments to support special events and facility needs.
Help ensure every visitor has a positive and welcoming experience.
Support event setup and breakdown for campus meetings, programs, and special events
Stay Organized & Informed
Keep accurate records of schedules, inspections, and team attendance.
Share reports and updates with senior leadership.
Stay up to date on industry best practices and innovative cleaning methods.
Qualifications
Qualifications
High school diploma or GED required; associate degree preferred
Minimum of 2–3 years of custodial, housekeeping, or facilities maintenance experience required
Previous supervisory or team leadership experience preferred
Experience in higher education, healthcare, hospitality, or commercial facilities environments preferred
Knowledge of custodial procedures, floor care techniques, and cleaning equipment operation
Strong leadership, problem-solving, and organizational skills
Ability to communicate effectively with employees, management, and campus stakeholders
Proficiency in basic computer and reporting functions preferred
Reliable attendance and flexibility with scheduling required
Preferred Skills
Experience managing custodial teams in a college or university setting
Knowledge of OSHA standards, workplace safety practices, and chemical handling procedures
Ability to train and motivate employees in a team-oriented environment
Strong attention to detail and commitment to operational excellence
Experience with inventory management and supply ordering
Ability to prioritize multiple tasks and adapt to changing operational needs
Customer service-focused mindset with professional communication skills
Work Environment
Active college campus environment at
Lincoln University
Fast-paced setting with regular interaction with students, faculty, staff, visitors, and vendors
Exposure to cleaning chemicals, dust, equipment noise, and varying building temperatures
May require evenings, weekends, holidays, and emergency response support based on campus operational needs
Work responsibilities may involve multiple campus buildings and both indoor and outdoor environments
Physical Requirements
Ability to stand and walk for extended periods throughout the workday
Frequently lift, carry, push, or pull up to 50 pounds
Ability to bend, stoop, kneel, crouch, climb stairs, and reach overhead regularly
Ability to operate custodial and floor care equipment including buffers, auto scrubbers, vacuums, and carpet extractors
Ability to perform repetitive cleaning and inspection tasks
Must be able to work indoors and outdoors in varying weather conditions when necessary
Ability to safely handle cleaning chemicals and custodial supplies in accordance with safety regulations
Visual and auditory ability to recognize hazards, monitor work quality, and respond to operational needs
Who We Are: Thompson Hospitality is of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more. https://www.thompsonhospitality.com/
We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.
About this listing
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
