layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Executive Director Infrastructure Services
UMass Chan Medical School
Worcester, Massachusetts
Source: UMass Chan Medical School careers · View original posting
Employer job description
From UMass Chan Medical School's posting. “We” and “our” refer to the employer.
Overview
General Summary
The Executive Director of Infrastructure Services is a senior IT leader reporting to the head of IT Operations and responsible for enterprise leadership of teams and managers delivering core infrastructure services that support research, academic, healthcare consulting, administrative, and financial operations. This role sets the strategic direction, governance, and performance expectations for infrastructure services across the institution, ensuring they are reliable, secure, scalable, and aligned with institutional priorities.
Operating at an enterprise level, the Executive Director establishes standards for service delivery, availability, security, compliance, and operational maturity across on-premises and cloud environments. Success in this role is reflected in strong service outcomes, organizational consistency, leadership development, and continuous operational improvement.