Project Coordinator

At Epiq , your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.

Job Description:

Job Summary:

Reporting to the Client Services Manager (CSM), Project Coordinator – CS will be assigned ownership of a specific piece of a Project and will need to prepare, process and perform quality control on electronic data before delivering to client. To provide quality results to our clients while meeting time sensitive deadlines.

Essential Job Responsibilities

Serve as a high-level liaison with key client representatives with the goal of owning the total service delivery relationship.

Ensure overall satisfaction through the coordination and execution of all client deliverables.

Provide substantive oversight to client-specific projects, managed on a day-to-day basis by Production Team

Creates project plan by identifying tasks to be performed, resources needed to accomplish the goals within set deadlines, schedule of events and specification for deliverables.

Ensure that client and project requirements are being met by meeting on a regular basis with project teams.

Provide team leadership to professionally develop and motivate staff members to allow them to assume additional responsibilities and grow within the team.

Instill confidence with clients through proactive communication while serving as the point of escalation when necessary.

Evaluate subcontractors and make strategic recommendations to best suit to clients’ needs and expectations.

Consult with clients throughout all stages of the litigation lifecycle by helping them to plan, organize, digitize and present their cases in a cost effective and timely manner.

Manage and support a wide range of electronic discovery projects covering the entire EDRM spectrum, from general technology consultation and large scale processing to culling and high-pressure, fast-paced document review and production engagements.

Advise case teams on database design and workflow while offering tailored solutions based on best practices and project details.

Oversee support staff and training, track deadlines, verify client specifications, QC and create deliverables for clients.

Performs QA on processed data to verify there are no collection gaps and processing instructions were enforced.

Creates and maintains detailed case documentation to record case details, critical actions and decisions

Effectively coordinates support staff, managers, outside and opposing counsel and successfully conveys highly technical concepts to users of all experience levels.

Ensuring to have timely communication from project initiation to closure with the client which includes project scope, pricing, turnaround, final deliverables, MIS & reporting’s. Also, conducting client satisfaction surveys/ KPIs at the closure of the project.

Qualifications & Characteristics

• Good communication (verbal and written) skills.
• Experience with MS Office and basic image and text files
• Superior organizational skills and be capable of handling several projects in various stages
• Ability to multi-task, maintain composure under pressure and meet deadlines
• Must be able to work in an ever changing fast-paced work environment
• Be engaged and enthusiastic about work and learning
• Must be flexible and be available to work some evening and weekend shifts
• BCA, MCA
• Knowledge of basic programming; NUIX, SQL, Relativity, LAW Pre-Discovery or IPRO is a strong plus.
• Your specific salary will be determined based on several factors: Location-based market rate  for the role
• Your abilities  in relation to the job specification
• Performance  during screening and interview
• Pay parity  with the wider team in the considered location
• Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.
• Click here to learn about Epiq's Benefits.
• Epiq Leadership Compass
• Fosters Relationships & Collaboration
• Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.
• Build trust-based partnerships
• Nurture long-term relationships
• Remove collaboration barriers
• Celebrate cross-team success
• Engages & Influences
• Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.
• Use storytelling to build buy-in Align communication with organizational goals
• Guild alignment through strong engagement
• Maximizes Performance
• Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.
• Use data to identify improvement opportunities
• Make informed decisions
• Align team goals with boarder strategy
• Empower teams to manage their own goals
• Translate vision into clear priorities
• Prepare for disruptions with strong change management
• Achieves Operational Success
• Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.
• Improve workflows for team efficiency
• Use clear documentation and expectations
• Resolve issues quickly using data and feedback
• It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.