layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Technical Project Manager at Twist Bioscience | LAYIQ

Project Leadership for the NGS Service and Applications Lab
Intake, Scoping & Quoting
Serve as the technical and operational lead during project intake, translating customer needs into clearly scoped, executable NGS service programs (DNA, RNA, methylation, long-read)
Own project definition and intake, including: Customer objectives — translate complex customer goals into optimized sequencing strategies and workflows
Scope, assumptions, and constraints
Workflow design and feasibility
Cost, timelines, dependencies, and deliverables
Success criteria aligned to customer outcomes
Partner with Sales and FAS to shape opportunities early
, including: Defining the right assay or sequencing approach
Identifying risks, tradeoffs, and alternative strategies
Setting realistic expectations with customers
Prepare and distribute quotes for NGS service projects; maintain an up-to-date, accessible database of issued quotations, NDAs, purchase orders, and statements of work
Post-Intake Execution
Own end-to-end project coordination following intake through final delivery, ensuring continuity between scoping, lab execution, and data delivery
Serve as the central coordination hub across all functions, including: Lab Operations, Bioinformatics, Customer-facing teams (Sales / FAS), and the Customers
Drive regular project syncs with the lab manager (daily/weekly) to track progress vs. timeline, identify risks, and ensure alignment across teams
Serve as the primary point of contact for project updates post-intake
Establish and maintain clear communication cadence, including: status updates, timeline changes, data delivery, and invoicing
Manage customer expectations proactively, especially around: turnaround time (TAT), data quality, and scope changes or technical challenges
Maintain real-time visibility of all active projects, including a transparent, accessible work-in-progress (WIP) list, in coordination with the lab team
Maintain accurate, timely records across all systems to enable up-to-date reporting on quotes issued, orders placed, orders in progress, and orders shipped
Follow applicable regulatory and quality requirements, including ISO 13485, for the service lab
Leadership & Continuous Improvement
Provide technical and project leadership to coordinators and cross-functional partners supporting the NGS service lab
Identify and drive process optimization and scalability improvements across the intake-to-delivery lifecycle
Support ad hoc strategic projects as required

Technical Project Manager

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