layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Director, People & Culture Enablement & Execution at H&R Block | LAYIQ

P artner wi th the P
&
C L eadership
Team (P
CLT) to o wn and manage the P&C strategic portfolio, including prioritization, governance, cadence, sequencing, and tracking against the P
&C o rg anization priorities.
Lead end-to-end planning and execution of large, complex P&C initiatives that span multiple teams, COEs, P&C business partners, and enterprise stakeholders, from project charter through delivery and adoption.
Develop and maintain meaningful metrics, dashboards, and reporting routines to monitor initiative progress, workload volume, process efficiency, adoption, risks, outcomes, and resource needs.
Analyze P&C capacity and resource allocation across priorities, surfacing gaps, tradeoffs, ri sks
, and recommendations for how time, labor, AI-enabled solutions, vendor support, and other resources should be staged or reallocated for maximum impact.
Design and drive the P&C communications architecture, including Chief People & Culture Officer-level messaging, stakeholder updates, associate-facing communications, leadership-ready materials, and narratives that connect P&C work to the business.
Sup port change management within the P&C function by helping new ways of working, operating model shifts, process changes, and strategic transitions land effectively and sustain adoption.
Build and manage relationship architecture w ith cl ea r han d off proce sses across P&C leaders, COE heads, PCBPs, and key business partners to maintain alignment, reduce friction, influence without authority, and accelerate cross-functional execution.
Facilitate operating routines and ali gnm ent discussions that evaluate outcomes, review current and upcoming project status, address risks, and reinforce accountability.
Lev erage
A I-enabled tools, automation, and digital solutions that improve operational efficiency, reporting, workflow management, communication, and decision support.
Model H&R Block’s High Performing Connected Culture by building strong relationships, driving accountability, learning continuously, and delivering results through collaboration.
Required Qualifications
10+ years of progressive experience in People & Culture, Human Resources, business operations, program management, organizational effectiveness, communications, strategy, consulting, or a related field.
Experience leading high-complexity, cross-functional initiatives with multiple stakeholders, competing priorities, senior-level visibility, and enterprise impact.
Strong strategic thinking and business acumen, with the ability to connect P&C priorities to business outcomes, Block
Next
, and enterprise transformation needs.
Demonstrated program and portfolio management capability, including governance design, prioritization, sequencing, project charters, operating cadences, dashboards, and outcome tracking.
Strong understanding of HR operations, talent management, associate lifecycle processes, enterprise communications, organizational governance, and cross-functional handoffs.
Data literacy and analytical storytelling skills, with the ability to synthesize qualitative and quantitative insights into clear updates, recommendations, and decision-ready materials.
Change leadership and organizational agility, including the ability to support adoption of new processes, operating models, tools, and ways of working.
Systems thinking and workflow design skills, with experience improving processes, reducing duplication, strengthening handoffs, and building scalable operating routines.
Demonstrated experience using AI-enabled tools, automation, workflow solutions, or digital platforms to improve efficiency, visibility, execution, and decision support.
Ability to lead through highly confidential and sensitive situations with discretion, sound judgment, professionalism, and a strong relationship orientation.
Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.
Sponsored Job

P artner wi th the P
&
C L eadership
Team (P
CLT) to o wn and manage the P&C strategic portfolio, including prioritization, governance, cadence, sequencing, and tracking against the P
&C o rg anization priorities.
Lead end-to-end planning and execution of large, complex P&C initiatives that span multiple teams, COEs, P&C business partners, and enterprise stakeholders, from project charter through delivery and adoption.
Develop and maintain meaningful metrics, dashboards, and reporting routines to monitor initiative progress, workload volume, process efficiency, adoption, risks, outcomes, and resource needs.
Analyze P&C capacity and resource allocation across priorities, surfacing gaps, tradeoffs, ri sks
, and recommendations for how time, labor, AI-enabled solutions, vendor support, and other resources should be staged or reallocated for maximum impact.
Design and drive the P&C communications architecture, including Chief People & Culture Officer-level messaging, stakeholder updates, associate-facing communications, leadership-ready materials, and narratives that connect P&C work to the business.
Sup port change management within the P&C function by helping new ways of working, operating model shifts, process changes, and strategic transitions land effectively and sustain adoption.
Build and manage relationship architecture w ith cl ea r han d off proce sses across P&C leaders, COE heads, PCBPs, and key business partners to maintain alignment, reduce friction, influence without authority, and accelerate cross-functional execution.
Facilitate operating routines and ali gnm ent discussions that evaluate outcomes, review current and upcoming project status, address risks, and reinforce accountability.
Lev erage
A I-enabled tools, automation, and digital solutions that improve operational efficiency, reporting, workflow management, communication, and decision support.
Model H&R Block’s High Performing Connected Culture by building strong relationships, driving accountability, learning continuously, and delivering results through collaboration.

Director, People & Culture Enablement & Execution

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