layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Room Service Specialist - Nutritional Services - FT - Variable at Stormont-Vail HealthCare | LAYIQ

Solves customer problems, treats customer with dignity and respect. Acknowledges customer and responds quickly to customer needs. All patients, nursing unit staff, visitors, volunteers and co-workers will be given prompt and courteous attention. Telephone courtesy and patient confidentiality must be maintained at all times. When completing telephone calls or patient visitation, refer to written scripts for appropriate greeting and content. Answer questions within your scope of practice and refer other questions to the appropriate person.
Processes correct diets and portions for all age groups from pediatrics through elderly adults. Assess and interpret age appropriate data about the patient’s status in order to identify age-specific needs and provide the care needed
Assesses floor stock needs in patient unit kitchens.
Process Room Service customer orders, including patient/family initiated orders and those patients needing assistance. Assist patients with telephone call backs or personal visitation as needed while ensuring adherence to all diet orders. Review Health Touch information to determine which patients have not placed an order for that meal period, and initiate telephone or personal contact with patient and\or patient care services as appropriate.
Take phone calls and fax orders for all food requests. Receive requests for diet changes via computer, fax; or written format during downtime. Make necessary diet changes, keep Room Service order system updated. Follow standard procedures for diet patterns.
Coordinate processing and printing of am and pm nourishment orders and the delivery of all tube feeding and oral supplement orders.
Reports suspected violations of all relevant laws, regulations Compliance Policies and Procedures, and the CODE OF CONDUCT.
Assists in the assembly and accuracy of patient meal trays and the delivery, pick up, and breakdown and cleaning/sanitation of patient service operations.
Under the general supervision of the Nutritional Services Manager and Supervisor assists with the coordination on the morning and evening activities of patient meal service including preparation, delivery, and cleanup in the department.
Perform all work in a safe and sanitary manner. Maintain all workstations in a neat and organized manner.
Respond and cooperate with changes in workload.
Actively supports and participates in performance improvement activities, including but not limited to tray assessments, meal rounds, department committees.
Required for All Jobs
Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
Performs other duties as assigned
Patient Facing Options
Position is Patient Facing
Remote Work Guidelines
Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.
Stable access to electricity and a minimum of 25mb upload and internet speed.
Dedicate full attention to the job duties and communication with others during working hours.
Adhere to break and attendance schedules agreed upon with supervisor.
Abide by Stormont Vail’s Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.
Remote Work Capability
On-Site; No Remote
Scope
No Supervisory Responsibility
No Budget Responsibility No Budget Responsibility
Physical Demands
Balancing: Occasionally 1-3 Hours
Carrying: Occasionally 1-3 Hours
Climbing (Ladders): Rarely less than 1 hour
Climbing (Stairs): Occasionally 1-3 Hours
Crawling: Occasionally 1-3 Hours
Crouching: Occasionally 1-3 Hours
Driving (Automatic): Rarely less than 1 hour
Driving (Standard): Rarely less than 1 hour
Eye/Hand/Foot Coordination: Frequently 3-5 Hours
Feeling: Occasionally 1-3 Hours
Grasping (Fine Motor): Frequently 3-5 Hours
Grasping (Gross Hand): Frequently 3-5 Hours
Handling: Frequently 3-5 Hours
Hearing: Occasionally 1-3 Hours
Kneeling: Occasionally 1-3 Hours
Lifting: Occasionally 1-3 Hours up to 20 lbs
Operate Foot Controls: Rarely less than 1 hour
Pulling: Occasionally 1-3 Hours up to 20 lbs
Pushing: Occasionally 1-3 Hours up to 20 lbs
Reaching (Forward): Occasionally 1-3 Hours up to 20 lbs
Reaching (Overhead): Occasionally 1-3 Hours up to 20 lbs
Repetitive Motions: Occasionally 1-3 Hours
Sitting: Occasionally 1-3 Hours
Standing: Occasionally 1-3 Hours
Stooping: Occasionally 1-3 Hours
Talking: Occasionally 1-3 Hours
Walking: Occasionally 1-3 Hours
Physical Demand Comments: Must be able to stand and walk 75% of the work day.
Working Conditions
Burn: Occasionally 1-3 Hours
Chemical: Occasionally 1-3 Hours
Combative Patients: Occasionally 1-3 Hours
Dusts: Rarely less than 1 hour
Electrical: Rarely less than 1 hour
Explosive: Rarely less than 1 hour
Extreme Temperatures: Rarely less than 1 hour
Infectious Diseases: Occasionally 1-3 Hours
Mechanical: Occasionally 1-3 Hours
Needle Stick: Rarely less than 1 hour
Noise/Sounds: Occasionally 1-3 Hours
Other Atmospheric Conditions: Rarely less than 1 hour
Poor Ventilation, Fumes and/or Gases: Occasionally 1-3 Hours
Radiant Energy: Rarely less than 1 hour
Risk of Exposure to Blood and Body Fluids: Occasionally 1-3 Hours
Risk of Exposure to Hazardous Drugs: Rarely less than 1 hour
Hazards (other): Rarely less than 1 hour
Vibration: Rarely less than 1 hour
Wet and/or Humid: Rarely less than 1 hour
Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.
Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.

Room Service Specialist - Nutritional Services - FT - Variable

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