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Newrez
AZ, Tempe; AZ - Tempe - 2116 E Achieve Way
Source: Newrez careers · View original posting
From Newrez's posting. “We” and “our” refer to the employer.
Who We Are
At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact.
Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.
The Mailroom Associate with a strong attention to detail will facilitate a variety of mailroom tasks to ensure high levels of customer service in a fast-paced environment.
Duties and Responsibilities
Process mail through 4 stages: Inbound, Centralized, Outbound and Post Close.
Perform various Mail Center activities including scanning, sorting, metering, tracking mail, folding, inserting, delivery, pickup, etc.
Correctly match documents with folders, verify document accuracy, print, and prep documents.
Process inbound documents for accuracy, completion, and further steps against client established processes.
Demonstrate flexibility in satisfying customer demands in a high volume, production environment.
Demonstrate high level of attention to detail and work independently.
Adhere to all safety procedures.
Take direction from supervisor or site manager.
Ability to lift heavy boxes, files, or paper as needed, which may be up to 55lbs.
Ability to sit, stand for long periods (possibly entire shift).
Handle time-sensitive material (i.e., confidential, urgent packages).
Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude.
Regular attendance and/or punctuality.
Ability to get along with others.
Performs related duties as assigned by management.
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