layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Support Analyst
WellSky
Overland Park, KS; WHQ
Source: WellSky careers · View original posting
- Employment
- full time
Employer job description
From WellSky's posting. “We” and “our” refer to the employer.
The Support Analyst is responsible for delivering procedural support to all clients through telephone, email, chat, and client portal correspondence. The scope of this job centers around timely resolution of escalated client issues involving a variety WellSky solutions, including clinical, billing, training, and technical troubleshooting.
This opening is with our Bonafide DME Support team. If the details below sound like you, we invite you to apply today and join us in shaping the future of healthcare!
Key Responsibilities:
- Support user-facing applications in a fast-paced environment.
- Provide superior client service and ensure outstanding quality resolutions.
- Troubleshoot and document solution operations.
- Complete thorough documentation of issues.
- Ensure the required response and resolution times are met.
- Collaborate with and support other team members.
- Perform other job duties as assigned.