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Amazon
Seattle, WA
Source: Amazon careers · View original posting
From Amazon's posting. “We” and “our” refer to the employer.
We are looking for a Senior Business Intelligence Engineer to build the diagnostic analytics layer for Amazon's global data center operations. You will move our analytics capability beyond reporting *what* happened to explaining *why* — identifying which factors drive metric deviation, decomposing performance into attributable components, and building the analytical frameworks that enable operational leaders to take the right action.
GDCO operates one of the world's largest physical infrastructure fleets — hundreds of data centers across 20+ countries — with thousands of technicians performing hardware repairs, rack installations, and preventive maintenance daily. We have strong descriptive analytics (dashboards, WBR metrics), but has opportunity in terms of explaining root causes, attribute performance gaps to specific factors, or recommend proven corrective actions. This leader will focus on building that diagnostic layer.
This is a high-impact, high-autonomy role. You will scope analytical problems, build decomposition frameworks, partner with operational leaders to validate findings, and deliver insights that directly influence resource allocation, process design, and investment decisions at the VP level. You'll work with rich operational data at scale: millions of repair tickets, rack lifecycle events, parts inventory flows, workforce scheduling data, and hardware validation results.
Demonstrated ability to decompose complex business metrics into attributable components — translating "this metric moved" into "here's why, here's who owns each piece, here's the impact"
Strong written and verbal communication — ability to write diagnostic narratives and present complex analysis clearly to VP-level audiences
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.
Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 130,400.00 - 176,300.00 USD annually
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