layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Support Engineer II-Ext - AMZ10141549
Amazon
Dallas, TX
Source: Amazon careers · View original posting
- Employment
- full time
Employer job description
From Amazon's posting. “We” and “our” refer to the employer.
- MULTIPLE POSITIONS AVAILABLE
- Employer: AMAZON.COM SERVICES LLC
- Offered Position: Support Engineer II-Ext
- Job Location: Dallas, Texas
- Job Number: AMZ10141549
Position Responsibilities:
Operate the Managed Service platform and collaborate with internal service teams to manage critical infrastructure services for global enterprise-scale customers. Troubleshoot complex service issues using groundbreaking technologies, reproduce customer issues to identify the root cause, and build proof-of-concept environments aligned with cloud-best-practices. Build utilities and tools that facilitate safe, high-speed, wide-scale operations. Identify technical issues and develop improvements to technical processes.
Serve as a point of escalation and drive customer communication during critical service events. Mentor junior engineers.
Position Requirements:
Bachelor’s degree or foreign equivalent degree in Computer Science, Engineering, Information Technology, or a related field and three years of experience in the job offered, as a Systems Administrator, or a related IT/Cloud Operations support role.