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Amazon
Austin, TX; Bellevue, WA; New York, NY
Source: Amazon careers · View original posting
From Amazon's posting. “We” and “our” refer to the employer.
At Amazon, our goal is to exceed the expectations of customers by ensuring that their orders are delivered where and when they need them, as quickly, accurately, and cost efficiently as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service through the introduction of pioneering new products and services in the last mile delivery space, including the continuous innovation and expansion of Amazon Flex program.
Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers.
Are you passionate about creating engaging learning experiences at a global scale? We're looking for a Learning Experience Designer to join our Worldwide Learning team within Amazon Flex. In this role, you'll design and deliver interactive learning experiences that help delivery partners onboard faster, deliver safely, and succeed across 9+ countries.
You'll be a hands-on builder — authoring compelling content end-to-end from needs assessment through design, development, localization, and launch while partnering closely with business stakeholders. You'll contribute to the team's quality bar and help advance AI-powered content workflows, immersive formats, and scalable design systems. Your work will directly impact the experience of delivery partners and Amazon customers worldwide.
We're a high-output global team where every person has outsized impact. We value craft, speed, and collaboration, working closely with marketing, product, operations, and regional partners. Our content reaches hundreds of thousands of people on their phones, in multiple languages. We're investing in AI-powered workflows, immersive formats, and personalized delivery. You'll help build the future of how gig workers learn. If you want creative ownership, hands-on impact, and global scale, this is the team.
The ideal candidate has a strong portfolio of interactive learning assets, experience delivering content across multiple stakeholders, and thrives in fast-paced, ambiguous environments where they identify problems and ship high-quality solutions.
Key job responsibilities
Design and build interactive e-learning using Articulate Storyline 360 and Rise 360, contributing to reusable templates, design patterns, and quality standards that scale across the team
Amazon Flex Worldwide Learning is a high-impact team responsible for all learning content delivered to delivery partners across 9+ countries. We own the full content lifecycle from strategy through launch and localization, and we're investing in AI, immersive formats, and personalized learning to build the next generation of delivery partner learning experience - content that helps them succeed and provide great customer experiences.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.
Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
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