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Amazon
DeKalb, IL
Source: Amazon careers · View original posting
From Amazon's posting. “We” and “our” refer to the employer.
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We're looking for motivated, customer-focused leaders who want to join a site that's building something different.
IGQ9 isn't just running a sort center — we're growing it into something more. We actively pursue AI-driven innovation to solve operational problems, empower our teams to Think Big on projects with site and regional impact, and challenge the status quo of what a building at our scale can become. If you want to operate and build, this is the role.
As an Operations Manager, you will lead and develop a team of salaried and hourly talent. You'll be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving.
You will also play a key role in ensuring customer orders are delivered at the right time, to the right location.
About the Operation: Our workflow has three major components: First mile (where the product is housed and ready for order), Middle mile (where the order is hauled to your area), and Last mile (when the product is delivered to the customer's door). All workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
IGQ9 is a sort center in DeKalb, IL, that's still writing its story. We're a newer site that launched with a growth mindset — our leadership team actively pursues AI innovation, challenges legacy processes, and treats every peak as a chance to get sharper. We run lean, move fast, and expect our managers to build, not just operate. If you want a role where you shape the culture and trajectory of a building rather than inherit someone else's, this is it.
We're growing into more than a sort center — and we need leaders who want to grow with us.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.
Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, IL, Dekalb - 91,000.00 - 136,500.00 USD annually
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