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Amazon
Hamburg, NY
Source: Amazon careers · View original posting
From Amazon's posting. “We” and “our” refer to the employer.
At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and dependable people. We are looking for motivated, customer-focused individuals to fulfill the role of Delivery Training Area Manager. This role operates as part of Delivery Station Leadership while supporting the initiatives of the Integrated Last Mile Driver Academy (iLMDA) program. This role is vital in driving and supporting concentrated driver training for a various delivery stations.
The iLMDA program offers an immersive training experience for Delivery Associates. The program leverages various platforms, including Virtual Reality, Driving Simulators, and Slip-Trip-Fall simulation, to provide a multifaceted approach to driver training. It incorporates practical, hands-on training, including a real-world on-road driving experience, providing for a comprehensive experience for delivery associates.
As Delivery Training Area Manager, your core responsibilities would include establishing and maintaining the right driver training culture in your delivery station, including managing a team of hourly Delivery Trainer associates, ensuring their deployment, development, and productivity meets the needs of internal customers.
You will act as a proactive and productive liaison, working closely with Delivery Service Partners and other stakeholders to make a positive impact on critical business metrics, such as safety, quality, productivity, and customer experience.
Key job responsibilities
This role operates at the intersection of Operations, Learning, and Programmatic leadership, and is designed to function as a strategic lever within the station. The DTAM manages Delivery Trainers and partners with PIE, DSPs, OTR, DDWS, BCs, and various other stakeholder teams to ensure outcomes are consistent, data-driven, and aligned with broader performance and business goals.
iLMDA wiki- https://w.amazon.com/bin/view/AMZLCentralPrograms/AMZLDriverTP/LMDA/
The Last Mile Delivery Academy (LMDA) in 2022 at DDE6 in Denver, CO, as a standalone driver training facility supporting five delivery station's Delivery training in the Denver region. In 2024, DT&P began to launch iLMDA to consolidate delivery training within one "hub" delivery station.
The program employs a range of training modalities, such as Virtual Reality and Slip-Trip-Fall simulation, to offer a multifaceted approach to driver training. It involves a practical, hands-on training methodology, which includes a real-world on-road driving experience, ensuring a well-rounded training program.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.
Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, Hamburg - 70,000.00 - 90,900.00 USD annually
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