Transportation Specialist, Amazon Intermodal (AZIM)

Amazon’s Intermodal (AZIM) Operations team is seeking highly skilled and motivated Transportation Specialists to join this rapidly growing team. AZIM Operations drives the end to end operational execution of all loads (internal and external) shipped on our 1P network. The team supports regions and shippers across the Supply Chain network and is tasked with ensuring on-time pickup and delivery of freight from vendors, Amazon fulfillment centers (FCs), rail yards and shipper hubs.

In the case of disruptions, the Operations team is responsible for addressing the disruption, keeping all stakeholders informed and ensuring timely resolution of the issue. The AZIM Operations team is the first line of defense in understanding network trends, delays, dwells and other exceptions that impact AZIM’s ability to deliver a world class transportation product that serves its customers on time.

An ideal candidate has a background in customer service/call center, transportation, and/or supply chain environments. Additionally, a passion for quickly providing solutions and resolution to challenges by using strong communication, problem solving and organizational skills is a must. Successful candidates will enjoy working in a fast-pace, high-volume call center environment with a lot of growth opportunity. They will thrive on accountability to themselves, team, carriers/drivers and work schedules!