layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Cloud Hardware Development Engineer, Storage , AWS Hardware Engineering, Hardware Engineering Services at Amazon | LAYIQ

You will own the reliability of a large deployed storage fleet. Your work spans failure analysis, component qualification, and root cause correlation across drive interconnects, storage controllers, and power-loss protection circuits. You will drive resolution of fleet quality issues from symptom through permanent fix, and feed findings back into next-generation design requirements and test content. When a platform’s fleet quality metrics improve, the analysis, corrective actions, and design changes are yours.
Why You Will Love It
Cloud storage services handling exabytes of customer data run on the platforms you sustain. You will see your failure analysis translate directly into design changes on the next generation. The team is deeply technical and high-trust — you own platforms end to end from architecture definition through fleet operations.
The Ideal Candidate
You think across the full hardware stack — from silicon packaging and power delivery to rack-level thermal and mechanical design. You are as comfortable reviewing a schematic as you are analyzing fleet failure data. You drive quality through data, not assumption, and you hold design partners to the same standard you hold yourself. You trace field failures back to their design or manufacturing root cause rather than stopping at symptom mitigation.
Key job responsibilities
Fleet Reliability & Failure Analysis
Own fleet quality metrics post-launch: platform-level annualized failure rates, unsellable server rates, and component-level failure modes. Drive root cause analysis on high-volume failure patterns — particularly connector and cable-driven failures, storage controller faults, and power-loss protection issues. Correlate field failure data with manufacturing lot, supplier, and test escape information to identify systemic trends. Engage with component suppliers on corrective actions.
Sustaining & Component Lifecycle
Manage platform-specific BOM variants across multiple deployed generations simultaneously.
Feed-Forward to Next Generation
Translate fleet failure patterns into concrete requirements for next-generation platforms. Define test content additions based on failure modes observed in production. Contribute failure-mode-driven additions to manufacturing test coverage and data center vetting automation.
Validation & Debug
Define and execute validation strategies from PCBA bring-up through server and rack integration — covering power sequencing, signal integrity, thermal characterization, and NVMe/SSD subsystem performance. Own hardware debug during EVT/DVT/PVT builds, correlating failures across PCIe, power rails, NVMe links, and storage controller subsystems. Triage hardware issues at both ODM facilities and datacenters, conduct root cause analysis, and implement corrective actions.
Cross-Team Collaboration
Work with storage service teams, datacenter operations, and NPI engineering to align on fleet quality targets and resolution priorities. Drive ODM/JDM partners through corrective action implementation. Collaborate with firmware, software, and operations teams to ensure diagnostic tooling and fleet dashboards provide visibility into fleet health.
May require occasional (<10%) regional and international travel to Design and Manufacturing Partner sites.

Master’s degree in Electrical Engineering, Computer Engineering, or a related field
2+ years of experience working with ODMs through product development and manufacturing lifecycle
Experience with fleet reliability engineering: failure analysis, root cause methodology, and corrective action processes at scale
2+ years experience working with hardware bring-up, debug, or validation of storage server platforms (NVMe/SSD subsystems, drive interconnects, power-loss protection)
Experience with PCIe topology, NVMe, SSD controllers, connector/cable reliability, and component lifecycle management
Experience developing and executing test procedures for electrical or mechanical systems
Experience working in large-scale datacenter or cloud environments
Equal Opportunity
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Cloud Hardware Development Engineer, Storage , AWS Hardware Engineering, Hardware Engineering Services

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