layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
NA DSP Perf Operations Specialist, NA DSP Performance Operations
Amazon
Nashville, TN
Source: Amazon careers · View original posting
- Pay
- $16.82 — $28.07 USD per hour
- Employment
- full time
Employer job description
From Amazon's posting. “We” and “our” refer to the employer.
The NA Delivery Service Partner (DSP) Performance Org is charged with ensuring the DSP network raises the bar on customer experience and delivery quality, while protecting the overall health of the network and mitigating risk to Amazon. DSP Performance Ops partners with multiple programs across the Delivery Service Partner (DSP) and Last Mile organization. We provide these programs with operational, case management, and investigation support.
Partners include but are not limited to: DA Focus, Service Level Standards (SLS) Scorecard, On Road Conduct & Safety (ORCAS), DSP Relations, High Severity Incidents, and LMAQ.
The DSP Performance Ops team is seeking a talented Performance Ops Specialist to join our team! As an Individual Contributor, the Ops Specialist is an integral part of our operations team, performing high judgement investigations and research to inform decision making and appropriate actions for the various programs we support, while simultaneously developing and implementing innovative solutions that optimize the performance of the entire team, allowing us to better support our customers.