Sr. Marketing Manager, Brand & Content Strategy, Customer Trust External Relations

The Customer Trust External Relations (CTXR) organization works to ensure the public understands the actions Amazon takes to maintain a trustworthy shopping experience—for customers, brands, and selling partners around the world.

We're looking for a people manager to lead the Americas marketing team within CTXR. This is a people-first leadership role for someone who knows how to build, develop, and manage a high-performing team in a fast-paced, content-forward environment. You'll bring experience leading teams that produce a high volume of editorial and event-driven work—and you'll know how to keep that work moving without sacrificing quality or strategic focus.

In this role, you'll set the direction for marketing programs across the Americas region, working closely with communications, policy, and program teams to ensure our external content reflects the reality of Amazon's approach to customer trust. Your team is responsible for producing articles, reports, social content, event programming, and other materials that help influential audiences—including policymakers, regulators, media, brands, and consumer advocacy groups—understand and engage with Amazon's work.